The order module installed on the site technically guarantees the authentication and integrity of the express agreement message between the customer and the Amalthee company owner of the products sold on the amalthee.fr site. The validation of the order by the customer will be worth signature, irrevocable consent of the customer and proof of the contract and knowledge of prices.
To read carefully:
- In case of withdrawal, you have a period of 14 clear days from the date of receipt of the goods, the postmark being taken. The return costs as well as the shipping costs remain at your expense.The goods must be returned surrounded by its original tissue paper with a copy of the invoice, it must not have been worn but just tried, it does not must not have been washed or stained, in case of stains, we can refuse the refund or charge you a cleaning fee if we decide to wash the item.
The return of goods is carried out at the expense and risk of the buyer, the return package must be sent with a tracking number. In addition, you must inform us by email of your withdrawal within 7 days.
- En cas de retour d’une partie de commande supérieur à 200 euros, les frais d’expéditions offerts sont automatiquement facturés si la somme résiduelle de la commande est inférieure à 200 euros.
In the event of a return of part of an order greater than 200 euros, the shipping costs offered are automatically invoiced if the residual amount of the order is less than 200 euros.
- We do not accept any return of goods if during the order you did not correctly indicate your measurements in the order basket.
If we consider that your measurements do not correspond to the items ordered and that this item is not available in your size but that you nevertheless wish to order it, we will not take it back.
- The jewels are not reimbursed given their very artisanal nature and adaptation to your size when ordering.
- Following three consecutive returns of goods or cancellations, we will no longer take your orders and reimburse you for any new order placed on the website.
We do not process orders over the phone, they must be placed on the website.
(NB: We had to tighten our conditions of sale because too many orders were placed in an approximate way and we cannot afford to process too many returns, thank you for your understanding.)
Amalthee reserves the right to modify in whole or in part and at any time these General Conditions. It is therefore the responsibility of the user to regularly refer to the latest version of the General Conditions permanently available on this site.
The user is deemed to accept this latest version on each new connection to the Service. In the event of non-compliance by the user with these General Conditions, he will not be able to access the various web pages of the site, allowing him to acquire the products offered there.
Product prices are indicated in euros, all taxes included.
– All orders, whatever their origin, are payable in euros. – Amalthee reserves the right to modify its prices at any time. – The products are always invoiced on the basis of the prices in force at the time of the registration of the order.
Amalthee respects the privacy of its users and customers and strictly complies with applicable laws on the protection of privacy and individual freedoms.
Amalthee undertakes not to disclose to third parties the information that the Client communicates to it. These are confidential and will only be used for transaction purposes. Consequently, in accordance with the data-processing law and freedoms of January 6, 1978, the customer has a right of access, rectification and opposition to the personal data concerning him.
All texts, comments, works, illustrations and images reproduced on the site amalthee.fr is reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the intellectual property code, only use for private use is permitted, subject to different, even more restrictive, provisions of the intellectual property code. It is however prohibited to the customer, apart from this use, to copy, reproduce, distribute, sell, publish, exploit in any other way and disseminate in another format in electronic or other form the information present on the site amalthee.fr.
Consequently, any other use constitutes counterfeiting and is sanctioned under intellectual property, without the prior authorization of Amalthee.
The customer is responsible for the items upon receipt, and in particular assumes the risk of loss, damage, destruction and damage which may occur after delivery.
No article can be exchanged except amicable arrangement between the customer and Amalthee, on the other hand we refund the returns upon receipt (see conditions below) and you can order the right size when placing a new order.
The customer expressly declares having received from the company Amalthee all the information and advice necessary for the enjoyment of the object of his order and renounces to seek responsibility for this fact.
The order is delivered directly to the customer or to the address of his choice in the shortest possible time, the service used is the post office collissimo offer, Amalthee cannot in any case be held responsible for any delay due to the service used.
Payment by credit card :
When the customer chooses this type of payment, he is then redirected to the bank server site, Amalthee only keeps the customer’s personal information and his order
In the event of a stock shortage of an ordered product, the customer is informed by email that his order cannot be fulfilled, which results in the cancellation of payment if your account has been debited, we will credit him with the exact amount (this operation may take a week).
The artisanal nature of the materials we use as well as the dyeing processes used give our collection its specificity and beauty, we carefully control the quality on each floor, however, far from any industrial formatting, weaving irregularities as well as the variations of color in the weft of the silk are inherent in these traditional manufacturing methods, they are the signature and cannot therefore be the subject of any claim under “defect”.
(NB: In order to best preserve the characteristics, we invite you to follow the washing instructions sent with your order)
The sales contract is finalized with your confirmation click. It complies with the articles of French laws of the Consumer Code.
The parties agree that the differences which arise following or on the occasion of this contract may be submitted to mediation by the Paris Mediation and Arbitration Center (CMAP). In the event that mediation does not succeed, will be solely competent in the event of a dispute of any kind or dispute relating to the formation of the execution of the order the Commercial Court of NIMES, unless Amaltee prefers to seize any other competent jurisdiction.
For any further information you can reach us by email or by phone at 0466584755.