Returns and exchange

In case of withdrawal, you have a period of 14 clear days from the date of receipt of the goods, the postmark being taken. Return costs as well as shipping costs are your responsibility

The goods must be returned surrounded by its original tissue paper with a copy of the invoice, it must not have been worn but just tried, it must not have been washed or stained, in case of stains, we can refuse refund or charge you a cleaning fee if we decide to wash the item.

The return of goods is carried out at the expense and risk of the buyer, the return package must be sent with a tracking number. In addition, you must inform us by email of your withdrawal within 7 days.

In the event of a return of an order part greater than 200 euros, the shipping costs offered are automatically invoiced if the residual amount of the order is less than 200 euros.

If, in the event of a large order, you return several articles, an order preparation fee may be invoiced to you.

We do not accept any return of goods if when ordering you did not correctly indicate your measurements in the order basket.

If we consider that your measurements do not correspond to the items ordered and that this item is not available in your size but that you nevertheless wish to order it, we will not take it back.


To RETURN or EXCHANGE the items, please fill in the return slip, print it and attach it to your package.

  1. If you return a COD item, upon receipt of the item we will refund you
  2. If you wish to return an item for CHANGE in size / color or against another item, return the original for a refund and place a new order.
  3. Upon receipt of the package, you will be informed by email.
  4. Put the voucher in the return package and return to the following address:
    
    Amalthee 1 rue des Jeux de Boules 30360 Ners. FRANCE

Bon de retour



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